Adress

Cornelis Krusemanstraat 7

1075 NB Amsterdam

letsgo@trainingzuid.nl

+31 655855860 (Rob)

+31 652322471 (Mariela)

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PRIVACY POLICY

 

This is the privacy policy of Group Training B.V., located at Cornelis Krusemanstraat 7, in Amsterdam. Hereinafter referred to as "Group Training", "we", "we" or "our". Group training attaches great importance to the protection of your personal data. In this Privacy Policy we want to provide clear information about how we handle personal data. We do everything to ensure your privacy and therefore handle personal information with care. Group training adheres to the applicable laws and regulations in all cases, including the General Data Protection Regulation. Group training is responsible for the processing of your personal data as they are collected for membership, or when you use one of our other services, such as applying for a day pass or the use of our website (collectively: "services") ). In this privacy policy we describe how we handle your personal data. We recommend that you read this privacy policy carefully, so that you are aware of which personal data we process about you and why. Which personal data does Group Training process?

Group training processes personal data. According to the AVG, personal data is "all information about an identified or identifiable natural person". This is all data that can be traced directly or indirectly to your person. The personal data that we process about you for entering into a membership or using our services are: General categories of personal data:

- Your contact and identification data, such as your name, address, city / postcode, e-mail address, (mobile) telephone number,        photo, date of birth and gender. If you are affiliated with your company fitness programs BFN and NGP through your employer, personal information may be provided by your employer to us;

- Financial data, such as your bank account number, invoice data, data regarding your financial situation or, in some cases, data concerning a debt rescheduling arrangement or administration.

- Information about your online account, such as your username and password and optionally a digital photo and information about your sporting goal (s);

- Information regarding your Membership, such as the start date and duration of your Membership, your visits to the site, membership number, subscription type, and if applicable your reason for cancellation;

- Data concerning the administration of your Membership, such as data regarding a possible contract takeover, mutations, cancellations and debtor management;

- The content of your communication with us, for example when you approach us by e-mail, telephone, via social media or otherwise. This can include any questions, complaints or other information;

- Electronic data, such as automatically collected when you visit our Website or App via your browser or mobile device, such as your IP or MAC address, through the use of cookies and similar technologies. View our Cookie Policy for more information. All other personal data that you provide to us, voluntarily or on request.

Special categories of personal data:

- Health data, as provided by you, for example information about training goals and training frequency, your height and weight, any pregnancy, illness, medication use or complaints about your health.

- Data of a criminal nature, as provided by you, for example a detention statement if you want to freeze or terminate your membership for this reason.

We only process health data that you voluntarily provide to us and only with your prior consent and for the purposes described in this privacy policy. You can refuse or withdraw your consent at any time, see the section "Your rights" at the bottom of this privacy policy. For what purpose do we process your data? Group training collects and uses your personal data for the purposes indicated below, each based on a legal basis. If Group training already has personal data in your possession, these personal data will be used for the same purposes and legal basis. In many cases you are free to provide us with your personal data. However, if you do not provide us with the necessary information, you may not be able to use our services fully or not at all. Below we explain what the purposes are for each processing and on what legal basis this is based.

Services

We process your data to deliver our fitness services to you. For creating a membership, handling and answering questions or complaints, preparing, sending and collecting the contribution. In addition, we process the data entered by you for specific services for that specific service. Consider, for example, the data that you enter in the Pay and Plan app so that we can help you achieve your sports goal.

To inform

Group training processes your data in order to be able to inform you mainly by e-mail and, to a lesser extent, by letter or telephone. You receive information about your membership for which you cannot cancel. You will also receive information about other services and products from Group Training, such as a confirmation of a fitness appointment with your coach or information about new group lessons or products. You can unsubscribe from these messages at any time.

Analyzes & (market) research

We can use your personal data for conducting research and performing analyzes, with the aim of improving the services of Group Training. We can also ask you if you want to participate in a free customer or market survey in order to improve our services. You decide whether you want to participate by giving permission or not.

Reporting

Grouptraining processes members' data for statistical analyzes and for making management reports. Data from members are used for this at an aggregated level. Aggregated means that the data does not contain information about individual members, but only information about certain groups such as based on use or age.

Contact

If you contact us or we contact you by telephone or e-mail, your data will be registered in some cases. This way we can see later that there has been contact with you before and about what. That way we can help you faster and better. Consider, for example, questions about services, complaints, invoices and payments. Phone calls between members and Group training are not saved.

Legal obligation

Group training may be required by law or regulation to process your personal data and / or provide it to third parties. For example, when a competent authority such as the police so requests in the context of a criminal investigation.

Based on your explicit permission: With your permission, Grouptrainingje can process personal data for marketing purposes, for example if you do not have a membership. This includes sending marketing by e-mail or otherwise to inform you about products, services or special promotions that may be of interest to you. You can unsubscribe from these messages at any time. With whom do we share your data? Only authorized employees within Group Training have access to your personal data to the extent that this is necessary for the performance of their work. We will not disclose the personal data you provide to us to third parties without your explicit prior consent, unless this is necessary for the realization of the purposes described above in this privacy policy. Group training can also share your personal data with third parties if you do not meet your payment obligation as described in the membership agreement you have concluded. If you do not proceed to payment after invoicing and reminders, we will outsource the collection process to a collection agency and Group Training can share your personal data with this third party.

Finally, Group Training can disclose your personal data to public authorities if this is necessary in the context of applicable legal obligations. Transfer of your personal data Unless otherwise stated, we process and store your personal data in the European Union. Our service providers may transfer your personal data outside the European Economic Area ("EEA") to a country that does not offer the same level of protection under European legislation. In that case, we will take the necessary steps to ensure that your personal data are sufficiently protected, such as drawing up EU standard contracts with parties outside the EEA. You have the right to a copy of all documentation showing that the correct precautions have been taken by submitting a request via letsgo@trainingzuid.nl. Minors If you are under the age of 18, we will only process your personal data if prior permission has been obtained from your parent or guardian. How do we protect your data? Group training takes reasonable steps to ensure that your personal information is properly protected by appropriate measures to protect it from unauthorized or unlawful use, alteration, unauthorized access or disclosure, accidental or unlawful destruction and loss. In addition, we take steps to restrict access to your personal data to those persons who must have access for one of the purposes stated in this privacy policy. In addition, Group Training ensures that every third party that processes your personal data ensures the confidentiality and integrity of your personal data in a secure manner. How long do we keep your data? We do not store your personal data for longer than necessary for the purposes for which it was obtained and as described in this privacy policy. The criteria used to determine our retention periods include:

1. the period during which we have an ongoing relationship with you (such as your membership or registration for our newsletter); 2. there is a legal obligation to which Group Training is subject;

3 custody is desirable or necessary in the light of our legal position (for example in connection with the enforcement of our general terms and conditions, lawsuits or legal investigation).

Social Media or other websites

Our website contains links to third-party websites, for example to Instagram, Facebook and the webshop. If you follow these links, you will leave our website. Although these external websites are selected with care, Group Training does not accept any liability for the use of your personal data by these organizations. Therefore, consult the privacy policy of the website you visit for more information.

What are your rights?

Under the General Data Protection Regulation you have various rights with regard to your personal data, including: Right to view, correct and delete your personal data: Group training takes reasonable steps to ensure that all personal information is correct. We also ask you to ensure that changes in your personal circumstances (eg a change of address or change of your bank account number) are reported to Group Training so that we can ensure that your personal details are up-to-date. You have the right to access the personal data that we process about you and to request that we correct, supplement or block personal data in the event that it is factually incorrect, incomplete or irrelevant for the purpose of the processing, or when these are processed in any other way that violates a legal provision. If the legal requirements that apply to this are met, for example when your personal data are no longer needed for the purpose for which they were collected, we will delete your personal data without undue delay (right to oblivion).

Right to data portability:

Insofar as we process your personal data on the basis of permission or for the implementation of an agreement with you, such as in the case of your membership, you have the right to obtain this data in a structured, common and machine-readable form, and if technically possible by having us sent to another person in charge. Withdrawal of permission: You can withdraw your consent at any time for future processing by us of your personal data.

Right of objection:

You have the right to object to the processing of your personal data for marketing purposes, for example by unsubscribing from the newsletter.

Right to restriction:

If the legal requirements that apply to this are met, you have the right to receive the restriction of processing your personal data from Group Training. This means that your personal data may not (temporarily) be processed and may not be changed.

Right of objection:

To the extent that we rely on our legitimate interest to process your personal data as a legal basis, you have the right to object to such use and we must end this processing unless we can demonstrate legitimate reasons for the use that is more serious Then weigh your privacy interest or if processing is necessary for establishing, exercising or defending legal claims.

Right to submit a complaint:

Finally, you have the right to submit a complaint to the Dutch Data Protection Authority if you believe that your personal data will be processed by us in violation of this privacy policy. If you want to exercise one of your rights, you can do this by contacting us using the contact details described below.

Questions or contact

If you have any questions about this privacy policy, how we process your personal data or if you want to exercise the above rights, please contact us via the contact details below:

Group Training BV

Cornelis Krusemanstraat 7

1075 NB Amsterdam

letsgo@trainingzuid.nl

 

Privacy policy changes Our privacy policy may be revised from time to time. If it concerns a fundamental change in the nature of the use of your personal data or if the change is relevant to you in another way, we will ensure that we make this information known to you well before the change.